Lead Audio/Video Technician

Job Description

Job Description

Job Title :  WireCore AV Lead Tech

Reports to : AV Management

Direct Reports : Helpers

Join Team Kline– Where You’re Not Just an Employee, You’re an Owner!

At Team Kline, we believe in creating a workplace where YOU truly belong. When you join us, you become an employee-owner, sharing in our success as we continue to grow and thrive. Since our humble beginnings in 2004, starting from a Des Moines garage, we’ve grown to over 400 team members across five locations : Des Moines, Waterloo, Cedar Rapids, Omaha, and Kansas City. We’ve expanded our services to include HVAC, electrical, plumbing, and more, opening exciting new opportunities for growth and advancement!

We are currently looking for a skilled Lead AV Technician to join our team and help oversee and execute the installation, maintenance, and troubleshooting of audio-visual systems for both residential and commercial clients. As a key member of our team, you will lead and mentor other technicians, ensuring top-quality service delivery, and help elevate the AV experience for our clients.

If you’re passionate about the AV industry and ready to take your career to the next level, we want to hear from you!

Job Summary :

The WireCore AV Lead Tech is responsible for supervising helpers, ensuring the safe and timely completion of projects. As the primary on-site contact, the Lead Tech manages the jobsite, addresses customer inquiries, and coordinates closely with the AV management. This role also involves overseeing material needs, maintaining site cleanliness, and ensuring adherence to company policies and standards.

Key Responsibilities :

• Have comprehensive computer skills including but not limited to : Command line interface utilization, Network Architecture understanding, and Office Suite fluency
• Training and learning on a continuous basis of new systems and technologies
• Troubleshoot, diagnose, and problem solve various technology issues
• Lead and supervise helpers to ensure efficient workflow and task completion.
• Ensure all work is performed safely and is completed on schedule.
• Ensure all work is performed accurately with quality craftsmanship.
• Act as the on-site liaison between the AV management and customers, handling inquiries and resolving issues.
• Coordinate material needs with the Warehouse Director and ensure accurate record-keeping.
• Maintain a clean, organized, and safe work site.
• Follow all company policies, especially regarding vehicle use and job site conduct.

Minimum Requirements :

Physical Demands :

Safety Requirements :

Work Environment :

Indoors and outdoors in various settings, exposed to extreme weather, confined spaces, and high elevations.

We don’t just offer a job; we offer a chance to grow with a company that treats you like family. Here’s what’s waiting for you :

At Team Kline, we don’t just get the job done; we have fun while doing it. If you're ready to take the next step in your career with a company that values YOU and your contributions, then we can’t wait to meet you!

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