Foodservice Account Manager - Eastern TN

Company Description

Team Modern is a family-owned distribution company dedicated to providing high-quality products and services across multiple industries, including foodservice. Our mission is "To Create Better Experiences Doing Business The Modern Way," and we achieve this by upholding our core values: Fairness, Gratitude, Customer Focus, Teamwork, and Optimistic Energy. Unlike large corporations, we foster a culture where employees are valued and treated like family from day one. With a Monday-through-Friday schedule and no weekend work, we emphasize work-life balance while ensuring that our employees have the support and resources they need to succeed. Our strong commitment to relationships, fairness, and customer service has made us a trusted partner in the industry.

Our Foodservice division specializes in offering tailored solutions for convenience stores, providing trusted brand-name products, innovative programs, and industry-leading fill rates. We focus on helping our customers optimize their foodservice operations to drive both sales and profitability. Whether supporting single-store operators or large chains, our team is dedicated to ensuring timely deliveries, expert guidance, and the resources needed for success.

Position Purpose:

The Foodservice Account Manager is responsible for developing and maintaining strong relationships with established customers while driving sales of foodservice products. This role focuses on achieving profitability goals through strategic account management, customer engagement, and consultative selling to meet clients' needs and enhance their business success.

Essential Functions

• Supports customers in identifying items to place orders.
• Works with other team members to maximize order drops.
• Presents products to customers, which could include preparation of products.
• Troubleshoots customer issues.
• Provides service in all aspects of the sales process.
• Works with Company Leadership on various projects and initiatives.
• Any additional task assigned by manager; duties, responsibilities, and activities may change or be assigned at any time with or without notice.
• Adhere to all company safety policies and guidelines.
• Adheres to and promotes Team Modern’s values of Optimistic Energy, Fairness, Teamwork, Customer Focus and Gratitude.

Ideal Candidate Profile:

To perform this job successfully, an individual must be able to excel at the essential functions assigned. The requirements listed below are representative of the knowledge, skill and ability required.

Required Experience / Skills:

• At least one year of prior broadliner foodservice sales experience is required.
• Self-driven, results oriented with a clear focus on building relationships with the client base and developing sales.
• Professional appearance and excellent communication skills.
• High school diploma or equivalent.
• No responsibility for accounts receivable – allowing you to focus solely on sales and customer relationships.

Additional Information

• Schedule: Monday – Friday; Typically, 8:00 a.m. – 5:00 p.m. with a requirement to flex schedule as needed.
• Company-Provided Vehicle & Fuel Card: Unlike many large corporations, we provide a company vehicle and fuel card, ensuring you have the tools you need to succeed without added personal expense.
• Physical Demands: The employee is occasionally required to sit, climb, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Working Conditions: Expect daily travel throughout the assigned territory with occasional presence/work in our corporate office in Somerset, Kentucky

An Equal Opportunity Employer

Team Modern does not discriminate on the basis of race, color, national origin, ancestry, age, religion, military and veteran status, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, medical condition, pregnancy, or any other legally protected characteristic; and it will comply with all applicable state discrimination laws. No person will be denied employment solely because of a disability, provided that the person can perform the essential functions of the position for which the person has applied, either with or without reasonable accommodations.