What are the responsibilities and job description for the Operations Manager position at TEAM ROOTER INC?
SUMMARY: This position is responsible for managing and overseeing all operations activities; ensures that all operations functions are performed in a timely, cost-effective manner consistent with established operations procedures and requirements.
DUTIES AND RESPONSIBILITIES:
Plans, organizes, and directs production, administrative, and warehouse activities to meet or exceed established production goals in a cost-effective manner.
Designs, develops, and implements processes that increase yield and/or improve quality for all manufacturing.
Performs workflow analysis and develops methods for the production team.
Coordinates with managers and supervisors to establish production and quality control standards.
Coordinates with customer service manager to resolve all operational customer complaints.
Develops, implements, and maintains processes, procedures, and programs to improve the safety, productivity, and profitability of the operation.
Implements and maintains DOT/OSHA and company programs and standards.
Ensures that employees and managers have the required safety training and are consistently working in a safe manner; develops and implements safety programs to reduce accidents and injuries.
Coordinates with managers to address organizational needs, equipment utilization and maintenance.
Provides leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership.
Ensures that operational supplies are on hand and available at all times.
Ensures that warehouse operations comply with federal, state, local, and/or company policies and regulations.
Prepares all required reports and correspondence.
Develops, implements, and monitors department budget; manages expenses within approved budget constraints.
Identifies, documents, and implements opportunities for continuous improvement.
Keeps up to date on overall activities of the team, identifies problem areas and takes corrective actions.
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
Directly supervises 2-3 employees within the Commercial Sales/Service department(s).
Indirectly supervises 5 employees within the Commercial Sales/Service department(s).
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
Certificates, licenses and registrations required:
Computer skills required: Database Software (Access); Development Software; Internet Software; Manufacturing Software; Payroll Systems; Spreadsheet Software (Excel); Contract Management Systems; Design Software; Human Resource Systems; Inventory Software; Order Processing Systems; Project Management Software; Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); and Publisher software.
Other skills required:
Demonstrated proficiency in supervising and motivating subordinates.
Commitment to excellence and high standards.
Excellent written and oral communication skills.
Basic competence in subordinates’ duties and tasks.
Strong organizational, problem-solving, and analytical skills.
Ability to manage priorities and workflow.
Proven leadership and business acumen skills.
Proven ability to handle multiple projects and meet deadlines.
Strong interpersonal skills.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Good judgment with the ability to make timely and sound decisions.
BENEFITS:
Medical Insurance with comprehensive coverage with options for health plans (PPO, HMO, etc.)
Dental Insurance with basic and major dental coverage
Vision Insurance
401(k) Retirement Plan with investment options and retirement planning tools.
PTO