What are the responsibilities and job description for the Client Support Representative position at Team Teleta?
At Team Teleta, we’re all about creating meaningful connections and delivering top-tier service. We’re looking for a Client Support Representative who thrives in a supportive, people-first environment. In this role, you’ll engage with customers directly, providing tailored solutions, assisting with inquiries, and ensuring a seamless experience from start to finish.
As a Client Support Representative, you will engage directly with customers, ensuring they have a clear understanding of the products and services available to them while delivering an exceptional customer experience. A Client Support Representative’s day-to-day responsibilities will include conducting in-person consultations, answering questions, addressing concerns, and assisting customers in selecting the best solutions to fit their needs. You will also be responsible for processing orders, providing follow-up support, and ensuring customer satisfaction. We are looking for motivated individuals who are ready to make an impact and grow with us as Client Support Representatives.
Client Support Representative Responsibilities:
- Identify their telecommunications needs and recommend tailored solutions that enhance their experience at home.
- Explain the benefits of products and services to customers in person, emphasizing their value and functionality.
- Work as part of the Client Support Representative team to meet and exceed field sales campaign goals.
- Provide personalized support to foster trust, satisfaction, and repeat business.
- Keep up to date with Frontier’s latest offerings, services, and promotions to provide the best recommendations by attending online seminars and on-site Client Support Representative meetings with fellow team members.
Client Support Representative Requirements:
- A genuine desire to understand and fulfill customer needs.
- The ability to connect with diverse customers and explain solutions clearly.
- Motivation to achieve and exceed sales targets while contributing to team success.
- The capability to thrive in a fast-paced and evolving work environment.
- A collaborative spirit and the ability to work well with colleagues to execute sales strategies.
- Willingness to take initiative, solve problems, and go the extra mile for customers.
Job Type: Full-time
Pay: $800.00 - $1,500.00 per week
Benefits:
- 401(k)
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Travel reimbursement
- Vision insurance
Compensation Package:
- Bonus opportunities
- Commission pay
- Performance bonus
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Valencia, CA: Relocate before starting work (Preferred)
Work Location: On the road
Salary : $800 - $1,500
