What are the responsibilities and job description for the Receptionist position at Team Worldwide?
Job Listing
Receptionist
Team Worldwide Corporate Office in Winnsboro, TX is looking to hire a Receptionist. To be successful in this role you must have a strong desire to deliver an exceptional experience to our customers and callers.
About Team
Team is a worldwide, yet locally-minded business with the resources to offer global control of our customers’ product movement. As a multi-year recipient of the Logistics Management Quest for Quality Award in Freight Forwarding, the Team Worldwide commitment makes every delivery like a trip around the corner—no matter where that corner is.
Who You Are
As a receptionist, you will bring the following qualifications:
- Clear and articulate telephone voice
- Outgoing telephone personality
- Demonstrate confidence during phone conversation
- Grammatically correct use of English both spoken and written
- High-school diploma or equivalent required
Responsibilities
- Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English
- Use the computer-based switchboard to route and connect calls to the appropriate person or department
- Assist callers, answer frequently asked questions, and provide general information about the company, its services or staff
- Accurately take and relay messages, ensuring they are delivered promptly
- Professionally greet and direct visitors to the appropriate person or department
- Occasionally, make announcements over the company intercom
- Provide support to other departments, as needed
Required Experience
- Preferred, 2 years of experience as a receptionist in a professional office environment