In this position, you'll utilize your Bilingual Spanish communication skills to deliver exceptional customer service to our diverse patient base. Join us in making a meaningful impact on our patients' experience
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Can Work From Home after training- equipment will be provided!
We offer Paid Training.
Training is On-site at our Cedar Bluff location in Knoxville, TN for 4 weeks, M-F, 8am-5pm
- NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVES
Candidates with experience in retail and restaurant service are strongly encouraged to apply.
Benefits :
Generous Personal Time Off8 Paid Holidays per yearQuarterly bonus plans- gives you the chance to add to your income!Business casual dress code- we want you to feel comfortable at work!Learning and Development- internal subject matter experts offer ongoing training to get you up to speedWellness programs that focus on emotional, social, physical, and financial wellbeingFlexible work scheduleWhat You'll Love About TeamHealth :
Wellness programs - Our LiveWell program focuses on supporting you with all of your well-being needs so you can thrive Physically, Emotionally, Socially, and Financially!Work that Stays at Work. Your time off is yours!Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance.Prepare for the Future. 401K program (Discretionary matching funds available)JOB DESCRIPTION OVERVIEW :
This position is primarily responsible for answering patient inquires with exceptional customer service, while maintaining positive patient relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Provide service to patients in a professional manner.Provide excellent, concise communication.Learn and understand ETM software operation.Learn and understand billing and account operations.Answers and documents all telephone inquiries.Research and resolve problems with patients bills.Updates patients' insurance coverage as needed.Prints courtesy claims and itemized statements.Rebills accounts after receiving insurance information.Arranges financial agreements with patients using budget plan as needed.Performs other duties and assignments as requested.QUALIFICATIONS / EXPERIENCE :
High school diploma or equivalent requiredUnderstanding and familiarity with Microsoft Windows environmentAbility to speak, listen and type simultaneouslyStrong communication skills (oral and written) requiredhttps : / / www.teamhealth.com / california-applicant-privacy-notice /
Remote working / work at home options are available for this role.
