Patient Accounts Representative

Job Description JOB DESCRIPTION OVERVIEW :

Patient Accounts Representative is responsible for processing insurance and patient payments for their assigned regions either manually or electronically. The position is responsible for balancing batches against daily deposits and maintaining daily production reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Processing payments for insurance companies and patients either electronically or manually within established timeframe.
• Posting payment batches including denials within established timeframe and balancing batches against daily deposits.
• Provide supporting documentation for each payment transaction through submission of the daily control number report and daily production log for all batches (manual and electronic).
• Maintains knowledge of all policy and procedures.
• Participates in unit progress meetings.
• Turns to Supervisor for unusual circumstances.
• Performs any and all duties as directed by management.

Job Requirements QUALIFICATIONS / EXPERIENCE :

High school diploma or equivalent required

6 months previous medical billing experience preferred

Excellent communication skills both oral and written

Excellent follow-up skills

Excellent organizational skills

Ability to work in fast paced environment

Computer literate

SUPERVISORY RESPONSIBILITIES :

None

PHYSICAL / ENVIRONMENTAL DEMANDS :

Job performed in a well-lighted, modern office setting

Occasional standing / bending

Occasional lifting / carrying (20lbs or less)

Moderate stress

Prolonged sitting

Prolonged work on a PC / computer

Prolonged telephone work

This position may require manual dexterity and / or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and / or the ability to perform repetitive motions and / or meet production standards to comply with the essential functions. Also, may require physical and / or mental stamina to work overtime, additional hours beyond a regular schedule and / or more than five days per week.

DISCLAIMER :

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.