What are the responsibilities and job description for the Level II or III Technical Engineer position at TeamLogic IT, Rock Hill, SC?
Benefits / Perks
- Join a Fun & Dynamic Culture! – We believe work should be engaging, collaborative, and full of energy.
Fitness-Focused Workplace – We encourage both physical and mental well-being with team activities.
Growth & Development – We invest in your personal and professional growth through ongoing learning opportunities.
Work-Life Balance – We understand the importance of flexibility and encourage a healthy balance between work and personal life.
Creative & Innovative Space – Bring your ideas to life in an environment that values innovation and fresh thinking .
Other perks
IT Technician / Engineer II / III Requirements :
IT Technician / Engineer II / III Responsibilities :
Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Summary
The IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The IT Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player.
Note :
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
Salary : $65,000 - $70,000
