New Franchise Location Manager

Job Overview
TeamLogic IT is seeking a highly motivated and organized individual to join our Franchise Support team as a New Location Manager. This role is instrumental in guiding new franchisees through the opening process, ensuring a seamless transition from signing a franchise agreement to launching their business. Working under the direction of the Business Support Manager, the New Location Manager will play a key role in supporting business growth and operational success for franchisees.

Duties

• Conduct regular scheduled and follow-up calls with new franchisees to guide them through the opening process and ensure successful business launches.
• Develop strong relationships with franchisees to build confidence, facilitate communication, and ensure adherence to the TeamLogic IT business model.
• Assist franchisees with Business Plans and Cash Flows, providing insights and recommendations as needed.
• Collaborate with the New Franchise Owner Support Team to enhance programs and increase revenue for new franchise owners.
• Ensure smooth transition of support post-opening.
• Participate in weekly new franchise owner meetings to provide direct owner support.
• Coordinate opening activities with the Support and Marketing teams to ensure all launch tasks are completed successfully.
• Maintain up-to-date records of opening activities and verify completion using appropriate tracking tools.
• Develop expertise in TeamLogic IT’s management systems and programs to effectively assist new franchisees.
• Recommend improvements to the Business Support Manager to enhance the opening process.
• Maintain communication with leadership, including the Senior Vice President of Franchise Support & Training, Business Support Manager, marketing, and support staff.
• Identify and communicate concerns regarding franchisees' progress during the opening process.
• Ensure franchisees are fully prepared for transition to ongoing support post-opening.
• Represent TeamLogic IT at company meetings and industry events.
• Document and submit detailed reports for all franchisee interactions.
• Regular attendance at the company’s Mission Viejo office is required. This is not a remote or hybrid role.

Experience

• Proven experience in franchise support, business development, or operations management.
• Strong organizational and project management skills.
• Excellent communication and relationship-building abilities.
• Ability to work collaboratively with cross-functional teams.
• Knowledge of franchise operations, marketing strategies, and technology services is a plus, but not required.
• Proficiency in Autotask, QuickBooks, CRM, Office, and other business management tools preferred.
• Willingness to travel occasionally and attend company events as needed.

If you're passionate about the franchise industry and eager to support new business owners on their path to success, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Mission Viejo, CA 92691 (Required)

Work Location: In person

Salary : $55,000 - $70,000