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Patriot Place Supervisor

Teamops Llc
Foxborough, MA Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/24/2025

SUMMARY: This position has overall responsibility and accountability for the operations and activities that occur during their respective shift. Employees assigned to the Patriot Place Supervisor position shall adhere to the following functions/tasks with the position. This position will receive direct supervision from the Site Manager.

DUTIES AND RESPONSIBILITIES

  • Keep the Site Manager informed of any incidents, issues, tenant concerns, safety related items, or other noteworthy items that occur during the shift.
  • Follow the communication chain to inform key individuals for emergency situations.
  • Maintain accurate logs of all visitors, contractors and employees that are issued day passes to the venue.
  • Keep company information confidential with regards to onsite incidents and video that is captured
  • Make certain that all Security Officers are completing and submitting all necessary documents at the conclusion of their shift, escalating issues as needed.
  • Using the CCTV system, maintain surveillance for the facility.
  • Complete video review and preservations for Public Safety or internal investigations
  • Monitor life safety and access control systems in the facility.
  • Acknowledge and deploy security officers to alarms around the facility.
  • Utilizing inventory software, maintain accurate records of all keys and access cards issued during the course of the shift.
  • Accurately complete all necessary reports prior to the end of your shift.
  • Ensure that all Security Officers are completing and turning in all necessary documents at the conclusion of their shift.
  • Ensure all Security Officers are in the proper attire.
  • Dispatch proper services for all issues.
  • Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES

  • Patriot Place staff

SKILLS AND QUALIFICATIONS

  • Previous experience in the security or a related field preferred.
  • Effective communication skills, oral and written.
  • Understanding of the security operation and NFL Best Practices
  • Attentive to detail and observant
  • Ability to remain calm and work under pressure.
  • Effective computer skills

PHYSICAL DEMANDS

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

  • The Patriot Place Supervisor works directly out of the command center.
  • This position is staffed 365 days of the year 24 hours a day.
  • Shifts include 12:00 am 8:00 am, 8:00 am 4:00 pm & 4:00 pm 12:00 am.
  • The noise level in the WORK ENVIRONMENT is usually loud on event days.

CERTIFICATES, LICENSES, REGISTRATIONS

  • None required.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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