Demo

Media Systems Technician

TeamPeople
Washington, DC Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/22/2025

Primary Function

Provide daily technical support to clients in conference room settings and via the AV Service Desk; provide assistance to a team of technicians servicing high-end conferencing with the goal advancing multimedia skills through ongoing training. Seeking Technician with very strong video skills.

Duties & Responsibilities

  • Set up, operate and strike conference room systems including varying types of microphones and sound amplification systems, data / video displays and projection systems, AV device control systems, simultaneous interpretation (SI), videoconferencing equipment, computer control systems, video switching, professional audio and video recording systems and video streaming
  • Assist Service Desk operations by responding to client calls, monitoring conference room systems via remote desktop software and web cameras and testing video conferences with AV technicians from Tier 1, centrally managed rooms.
  • Verify, test, troubleshoot and monitor videoconference connections prior to and during meetings
  • Ability to set up PowerPoint presentations, connecting laptop and desktop computers with display interfaces to portable and data projectors; able to correctly size and adjust a data image on-screen
  • Ability to set up standard audio systems consisting of microphones, mixer, amplifier, and speakers and adjust system for good speech level with no feedback
  • Ability to set up, playback and record from a variety of video and audio sources
  • Understand signal flow and be able to provide basic troubleshooting for audiovisual equipment
  • Report system anomalies, equipment problems, customer relations issues or any other daily event concerns that arise
  • Other duties as assigned

Skills & Qualifications

  • Excellent customer service skills
  • Good knowledge of current AV & VC industry practices, standards and procedures
  • Experience with microphone systems, digital audio consoles, Polycom and Cisco videoconferencing equipment, SI equipment, video systems, lighting equipment, computers, device control systems
  • Solid work ethic; interest and enthusiasm for growing skills in the media industry
  • Interest in advancing career; interest in obtaining the AVIXA CTS certification
  • Additional production skills such as audio recording, camera operation, editing, or field experience are desirable
  • Ability to read, speak and effectively communicate in the English language
  • Ability to thrive in a multicultural and multilingual environment
  • Candidate must be willing to undergo background check
  • Education & Experience

  • Bachelor’s Degree in Communications, Audio / Electronic Engineering or related field preferred; or Technical school training with electronics training and related experience
  • 3 years of experience with the setup, operation and troubleshooting of conference rooms, auditoriums, theater, hotels and / or broadcast environment
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