Demo

Marketing Director

TeamSupport
Dallas, TX Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025

Are you a strategic thinker and results-driven marketer who thrives on building campaigns that deliver measurable impact? We’re looking for an experienced Marketing Director to lead innovative strategies, fuel growth, and drive pipeline performance. If you’re passionate about demand generation and ready to make an impact, we’d love to meet you!

All potential applicants are encouraged to scroll through and read the complete job description before applying.

About Us :

TeamSupport is the leading post-sale customer support software company that is purpose-built for B2B companies looking to increase customer satisfaction, reduce their churn rate, and build customers for life. Our Customer Service Platform combines Customer Support, Customer Success, Engagement, and Analytics to help companies know, support, and grow with their customers. At TeamSupport, our mission is to help every B2B company become customer-first. That vision isn’t possible without passionate, dedicated, and driven people on our team who are just as excited about our customer-centric approach as we are.

What You'll Do :

  • Create and implement comprehensive demand-generation strategies to build a strong sales pipeline and drive revenue growth.
  • Design, execute, and optimize multi-channel marketing campaigns (email, content, social media, paid digital) to generate high-quality leads that convert into sales.
  • Develop and manage lead nurturing workflows that engage prospects throughout the buyer's journey, leveraging marketing automation tools to maximize conversion rates.
  • Work closely with sales and product teams to align messaging, enhance pipeline performance, and ensure a cohesive customer experience.
  • Analyze campaign performance metrics, track pipeline health, and generate reports that provide insights to optimize future campaigns and improve ROI.
  • Collaborate on creating engaging content (blogs, whitepapers, webinars) and collateral (decks, videos) that attract and educate potential customers while driving them through the pipeline.
  • Manage the demand generation budget effectively, ensuring optimal resource allocation to maximize pipeline impact and overall marketing performance.

Day-to-Day :

  • Develop and execute strategic marketing plans that align with company goals and revenue targets.
  • Lead and mentor a high-performing marketing team to drive execution and results.
  • Oversee campaign performance, providing insights and recommendations for continuous optimization.
  • Collaborate with internal teams and external partners to create compelling content and marketing assets.
  • Analyze data to measure marketing effectiveness and inform future strategies.
  • Stay ahead of industry trends and implement best practices to drive demand and lead generation.
  • Desired Skills and Experience :

  • Bachelor’s degree in Marketing, Business, or a related field.
  • 8 years of experience in demand generation, digital marketing, or related roles, preferably in the B2B SaaS industry.
  • Proven track record of developing and executing successful demand-generation campaigns that drive measurable pipeline growth.
  • Strong understanding of marketing automation tools (e.g., HubSpot) and CRM systems (e.g., Salesforce).
  • Excellent analytical skills with the ability to interpret data and make data-driven decisions focused on pipeline performance.
  • Creative thinker with strong problem-solving skills and attention to detail.
  • Exceptional written and verbal communication skills.
  • Ability to work collaboratively with sales and other key stakeholders across the organization.
  • Requirements :

  • Proven ability to lead cross-functional teams and deliver results in a fast-paced environment.
  • Experience in SaaS or technology industries preferred.
  • Familiarity with targeting technical audiences such as IT leaders or developers.
  • Certification in Google Ads or HubSpot is a plus.
  • Ready to shape the future of our marketing efforts? Apply now, and let's create marketing excellence together!

    Why Work Here :

    TeamSupport is a 100% remote global workforce with a tremendous TEAM-oriented culture. You are a name, not a number : the work you do and the relationships you build matter. We care about our customers and each other. We have a ton of GREAT BENEFITS!

  • 100% Employer-paid medical / dental coverage.
  • Voluntary vision and life insurance.
  • Flexible PTO policy.
  • 401K matching.
  • Company-paid equipment and annual home office allowance.
  • Leadership who listens and promotes work / life balance.
  • TeamSupport is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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