What are the responsibilities and job description for the Desktop Support Technician position at Teamware Solutions?
Job Summary
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Duties
- Troubleshoot software, hardware, and network issues
- Provide IT support for desktops, laptops, and peripheral devices
- Analyze and resolve technical problems with urgency and efficiency
- Assist in computer management tasks such as installations and configurations
- Collaborate with network administrators on LAN and DNS issues
- Utilize tools like SCCM and Remedy for ticketing and troubleshooting
- Deliver exceptional customer service to end-users
Skills
- Proficient in software troubleshooting and problem-solving
- Strong background in IT support and customer service
- Ability to analyze technical issues and provide effective solutions
- Familiarity with SCCM, Remedy, LAN, DNS, and network administration concepts
Job Type: Contract
Pay: $24.93 - $25.00 per hour
Schedule:
- 8 hour shift
Ability to Commute:
- Clinton, NJ 08809 (Required)
Ability to Relocate:
- Clinton, NJ 08809: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $25
