What are the responsibilities and job description for the Weekend Visitor Services Ambassador position at Teatown Lake Reservation?
Overview
Teatown is a non-profit nature preserve and education center located in the lower Hudson Valley. We are seeking an outgoing, friendly, and professional candidate with excellent attention to detail and a true desire to assist visitors. The Visitor Services Ambassador serves the vital role of welcoming guests from all walks of life to Teatown and connecting them to our distinctive organization. The position is for 16 hours on alternating weekends. The days of work are Saturday and Sunday 9AM-5PM, with the possibility of substituting for weekday staff.
Duties
- Primary responsibilities include opening and closing of Nature Center, greeting visitors, answering phones, fielding questions, overseeing the Gift Shop, onsite programs, parties, and events.
- Provide welcoming and professional service to all visitors.
- Assist in communicating Teatown policies, programs, and events to members and visitors.
- Promote membership to visitors.
- The Gift Shop: Accurately follow sales register and cash-handling procedures.
- Maintain the Gift Shop and Nature Center presentation and cleanliness standards.
- Work as part of a team, including being able to take the initiative independently of direct supervision.
- Multitask with one or more projects.
Qualifications
- Excellent communication and customer service skills
- Comfortable working with people
- A friendly, outgoing personality.
- Strong organizational skills with the ability to prioritize
- Ability to follow direction from supervisors
- Strong attention to detail and administrative skills
- Ability to troubleshoot customer service issues in a calm and friendly manner.
- Basic computer skills, including Microsoft Office, Excel, Outlook
- Ability to learn
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 16 per week
Schedule:
- Day shift
- Rotating weekends
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Ossining, NY 10562 (Preferred)
Ability to Relocate:
- Ossining, NY 10562: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19