What are the responsibilities and job description for the Informational Technology Specialist position at Tec-Masters, Inc.?
Job Description
Job Description
POSITION CONTINGENT ON CONTRACT AWARD
Position Overview :
Informational Technology (IT) Specialist supports desktop computers, networks, and peripheral devices (e.g., printers, scanners) for classified and unclassified networks. With expertise in administering Windows operating systems, switched / routed networks, and Active Directory Certificate Services, the IT Specialist ensures secure operation by coordinating patch deployment with network administrators.
Essential Duties and Responsibilities :
The Informational Technology Specialist also manages help desk operations, providing timely responses and resolutions within a three-hour window. The IT Specialist works with other military and commercial IT organizations to address service-level issues and maintain the security of the organization’s computers, networks, and data, with additional support from senior engineers if needed.
Additional Duties and Responsibilities :
Informational Technology Specialist serves as Desktop Support Administrator for the training battalion; maintains network reliability and inventory; troubleshoots and resolves network issues / outages; maintain help desk tickets / resolutions ; creates and updates standard operating procedures; diagnoses and fixes system issues; configure, troubleshoot and maintain printers’ readiness.
Requirements (Minimum Experience, Education, Skills, Knowledge, and Licensure) :
- CompTIA Security certification required.
- Minimum of two years’ experience in installing software and setting up computers in large scale environments such as military units, college, or commercial enterprises.
- Applicants must possess a TOP SECRET- SCI Clearance.
Other Skills, Knowledge, and Abilities :
Disability Specifications :
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance, vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Company Description
Tec-Masters, Inc. brings unsurpassed dedication, quality and reliability to every task at hand. Tec-Masters, Inc. provides innovative, robust scientific and technological solutions for Defense, Federal and Commercial customers worldwide!
TMI is a certified ISO-9001 : 2015, Capability Maturity Model Integration (CMMI) Level 3 appraised, and Six Sigma certified minority owned Small Business. Founded in 1988, TMI has provided innovative, robust, and unsurpassed dedication to training, training development, analysis, experimentation, IT, engineering, logistics support, multimedia, and management services to our client base. TMI is headquartered in Huntsville, Alabama with major offices in Lawton, OK.
Company Description
Tec-Masters, Inc. brings unsurpassed dedication, quality and reliability to every task at hand. Tec-Masters, Inc. provides innovative, robust scientific and technological solutions for Defense, Federal and Commercial customers worldwide! TMI is a certified ISO-9001 : 2015, Capability Maturity Model Integration (CMMI) Level 3 appraised, and Six Sigma certified minority owned Small Business. Founded in 1988, TMI has provided innovative, robust, and unsurpassed dedication to training, training development, analysis, experimentation, IT, engineering, logistics support, multimedia, and management services to our client base. TMI is headquartered in Huntsville, Alabama with major offices in Lawton, OK.
