Demo

IT Support Specialist

Tech Army
Pompano Beach, FL Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/3/2025

Job Overview
Responsible for providing Tier 1 and Tier 2 technical support for hardware and software issues. Troubleshoots and resolves technical problems, performs root cause analysis, and develops preventive procedures. Maintains knowledge and call tracking databases to improve issue resolution. Provides technical guidance, informal training, and collaborates in a team environment.

Qualifications:

  • Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience.
  • Minimum 2 years of IT experience with troubleshooting and problem-solving skills.
  • Ability to support medium to high-complexity issues and mentor junior staff.

Job Type: Contract

Pay: $20.00 - $25.00 per hour

Schedule:

  • 8 hour shift

Ability to Commute:

  • Pompano Beach, FL 33060 (Preferred)

Ability to Relocate:

  • Pompano Beach, FL 33060: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $25

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