What are the responsibilities and job description for the Salesforce Architect position at Tech Brains Solutions, Inc.?
Position: Salesforce Architect - 100% Remote
Contract Duration: 18 Months
Skills: Salesforce Architecture, Lightning, Salesforce Service cloud implemetaion
Job Description:
Technical:
Soft Skills:
Preferred qualifications:
Contract Duration: 18 Months
Skills: Salesforce Architecture, Lightning, Salesforce Service cloud implemetaion
Job Description:
- Client’s modernization, moving from Siebel to Salesforce
- Solution architect- business facing role
- Salesforce implementation
- SFDC service cloud implementation
Technical:
- Service Cloud Product Management and Solution Design Experience.
- specifically, case page and call and chat integration across large scale implementation.
- Migrations from Siebel systems.
- Genesys Cloud experience is a plus.
- Experience Cloud Product Management and Solution Design Experience.
- Comfort with CRMA, Tableau and Analytics.
- Functional Consultant experience.
Soft Skills:
- Can manage a relationship-based environment with many competing priorities
- Can cut through noise to get to the root of asks and drivers
- Ability to balance driving work forward while handling executive pressure
Preferred qualifications:
- To thrive in this role, you have experience deploying and maintaining cloud-based Salesforce CRM solutions, both Service Cloud & Experience Cloud, with hands-on involvement in the technical design of the capabilities to deliver products to market in an Agile environment.
- The ideal candidate is versed in Salesforce product strategy, development, design, and rollout, with a penchant for user experience.
- Experience with Salesforce CRM Analytics and Tableau to fully integrate the client and associate experience and drive data driven designs and outcomes
Salary : $80 - $100
