What are the responsibilities and job description for the Administrative Coordinator position at Tech Global, Inc.?
Administrative Coordinator Job Description
Company Description:
Tech Global manufactures commercial grade Touchscreen Displays ranging on sizes 17” up
to 85”. Our products fit well in all environments including Hospitality, Government,
Education, Healthcare, Retail, Corporate, Gaming, Kiosk and more.
Job Description:
This position is responsible for managing the day-to-day administrative tasks of Tech
Global, including managing office supplies, handling phone calls, coordinating with
customers/vendors, and generally ensuring the smooth operation of the office by serving as
a central point of contact for employees and clients.
Specific Responsibilities Include:
- General HR Management (not payroll)
o Greeting all guests coming to Tech Global through the front office
o New hire onboarding/interviewing
Paperwork
First day introductions
Background checks and documentation verification
o Annual paperwork, sexual harassment and lift training documentation
management
o Schedule company social events, team building and outings
- NCMR and CRPO Management
o Assist Engineering Technician with processing NCMR
o Manage CRPOs in inventory software and communicate with suppliers for
resolutions to CRPOs
o Adjust inventory/scrap parts as needed based on CRPO resolution
- Customer Service and RMAs
o Direct all incoming company calls to their designated areas – tech support,
engineering, shipping, etc.
o Assist online support emails and over the phone requests
o Communicate with customers requesting RMAs via email and phone
o Gather all necessary information for RMAs and input into inventory system
o Coordinate with shipping and the customer to return repaired units
- Logistics Quoting for Incoming and Outgoing Material
o Manage incoming raw material timelines from a shipping standpoint,
including HTS code and commercial invoice/documentation support
o Obtain various shipping quotes through our logistics vendors to identify the
best shipping method to meet the timeline
o Ensure timely delivery of the raw materials to our warehouse
o Work with Project Manager to provide finished product shipping quotesSpecific Responsibilities Include (continued):
- Office Supply Ordering
o Manage requests from all employees for supply needs
o Keep company stocked of all consumable items
o Source the best vendors and prices for consumables
- Manage the cleaning crew
o Ensure they regularly provide a proper cleaning service
o Update them with pictures/descriptions of areas of improvement
Job Requirements:
- Ability to work with little supervision and track multiple processes
- Computer-savvy with experience in inventory systems
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficiency in Microsoft Office Suite and other relevant software
- Detail-oriented with a focus on accuracy
- Ability to multitask and prioritize effectively
- Professional demeanor and ability to handle confidential information
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $60,000 - $65,000
