What are the responsibilities and job description for the Program Facilitator position at TECH GOES HOME CHATTANOOGA?
Tech Goes Home Tennessee (TGH TN) seeks a Program Facilitator in Hamilton County to work on our digital inclusion program. The work will be concentrated in Hamilton County but may include travel to surrounding counties if needed.
ABOUT THE PROGRAM FACILITATOR POSITION
Key responsibilities in this role are:
- Coordination of classes in Chattanooga and Hamilton County through trainer support and data management (ex. Class tracking, survey completion, attendance, etc.)
- Supporting the Southeast Program Lead with the community trainer network
- Monitoring budgets for responsible grants
- Trainer & Partner relationship management & support (ex. additional technology needs, class support, etc.)
- Device logistics coordination with device vendor
The ideal candidate will possess:
- Experience working in the following counties: Bledsoe, Bradley, Grundy, Hamilton, Marion, McMinn, Meigs, Polk, Rhea, and Sequatchie
- Experience working with nonprofit, government, and community partners
- An overall passion for education and digital equity
- Strong organizational and project management skills
- Working proficiency with Google Drive and Google apps
- Proficiency in basic internet and computer troubleshooting
- Proficient in programs similar to AirTable, Canva, Mail Chimp
- A track record of being a strong team player and a self-starter
Additional Requirements
- Criminal background screening
- This position may travel throughout the Southeast Tennessee region. Regular use of a personal vehicle and maintenance of personal auto insurance in accordance with TN state law is required.
This is a full-time position with benefits, including medical/dental/vision insurance and 401(k) contributions. Mileage reimbursement for any work-related travel outside of Hamilton County and, when applicable, overnight lodging is also included. The salary is $42,000 - $45,000, commensurate with experience. This position is funded by a grant contract with the Tennessee Department of Economic and Community Development and the Tennessee Broadband Office which expires in December, 2026. Any offer of employment is contingent upon a criminal background screening.
The deadline to apply is 3/12/25.
If interested in applying for this position, please send an email with your resume and a statement of interest to careers@techgoeshomecha.org with the subject line “Program Facilitator.”
ABOUT TECH GOES HOME TN
Since 2015, Tech Goes Home Tennessee has trained more than 14,000 people in digital skills. Participants who have completed the program have reported a meaningful impact, including increased ease in completing tasks online and improved communication with family and friends. At Tech Goes Home, we believe digital literacy is vital to everyone. We are looking for a Program Facilitator who shares that belief and is passionate about helping adults of all ages to safely and confidently engage in personal and professional opportunities online.
Tech Goes Home Chattanooga is a program of The Enterprise Center. The Enterprise Center does not discriminate on the basis of race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and expression, veteran status, or any other characteristic protected under applicable federal or state law.
Salary : $42,000 - $45,000