IT Services Specialist (Part-Time)

About Tech Integr8

Tech Integr8 is a specialized IT services provider focused on supporting small businesses, with a majority of our clients being independent pharmacies. We offer a wide range of solutions, including management software support, hardware and network management, cybersecurity, and more. Our mission is to equip small businesses with reliable, efficient IT systems to help them thrive.

Job Summary

We are looking for a skilled and proactive IT Services Specialist to take charge of the day-to-day operations of Tech Integr8. This part-time position involves managing client relationships, delivering technical support, and ensuring our IT services run seamlessly. The ideal candidate will bring a solid IT background, strong communication skills, and the ability to work independently.

Key Responsibilities

• Act as the main point of contact for clients, addressing their IT needs through remote and on-site support.

• Troubleshoot and resolve issues related to business management software, hardware, networks, and cybersecurity, with a focus on supporting independent pharmacies.

• Manage multiple client projects at once, ensuring timely delivery and excellent client satisfaction.

• Work with vendors (e.g., internet service providers, phone companies) to negotiate the best rates and services for clients.

• Maintain and secure client systems, including server environments, data backups, and camera recording backups.

• Handle hardware and network setups, including wiring cleanups, with support from the team as needed.

• Provide recommendations to improve clients’ IT setups and reduce their operational costs.

• Contribute to business growth by identifying opportunities to expand our client base, particularly among small businesses and pharmacies.

Qualifications

• Proven experience in IT services, ideally with familiarity in business management software used by small businesses, such as those in the pharmacy sector.

• Strong understanding of network management, cybersecurity, and server environments.

• Excellent troubleshooting skills for both simple and complex technical challenges.

• Exceptional communication and interpersonal skills for client interactions and vendor negotiations.

• Ability to work independently, juggle multiple tasks, and stay organized.

• Flexibility to work part-time hours and travel as needed to client locations.

Compensation

Competitive hourly rate based on experience and qualifications, with potential for growth as the business expands.

Job Type: Part-time

Pay: $32.30 - $34.46 per hour

Expected hours: 10 – 20 per week

Compensation Package:

• Hourly pay

Schedule:

• Day shift
• Rotating shift
• Rotating weekends
• Weekends as needed

Work Location: Hybrid remote in North Brunswick, NJ 08902

Salary : $32 - $34