ServiceNow Business Development Manager

Role: ServiceNow Business Development Manager

Role Type: Full-Time (No 3rd Party or Contractors)

Compensation: Up to $197K DOE Bonus

Location: Edison, NJ (Hybrid)

Years of experience: 10

Key Competencies: IT, ServiceNow, presales & solutions, Green field, ( ITSM, ITOM ITAM), (HRSD, CSM, IRM, SECOPS, FSO), ServiceNow Certification, AI understanding,

Overview:

Responsibilities:

• Lead presales solutions effort for all ServiceNow opportunities for select Business units/region within BFSI (Banking, Financial Services & Insurance) Business Group across
• IT Operations (Service Management, AIOPS & Automation, CMDB, Discovery & Asset Management)
• Enterprise IT (HR Operation, Customer Services, Procurement Operation, Security, GRC) and
• Front, Back office and Middle Office Operation within Banking, Insurance, Wealth & Asset management
• Craft a solution strategy and value proposition which is contextual to customer’s landscape, problem statement.
• Author response (ppt, word) to RFX and proactive opportunities, defend solution with internal and end customer.
• Carry TCV target, Build & manage opportunity pipeline engaging proactively with internal and external customer.
• Collaborate with internal customer facing organization, horizontal functions like (hybrid cloud, BPS), technology COEs to mine opportunities, craft composite solutions for customers.
• Create solution collaterals, collaborate with delivery to create success stories.
• Be a Trusted Partner to customer, Build and nurture customer relationship, participate in delivery governance with customer, ServiceNow events for customer.
• Collaborate with ServiceNow Partner and field sales organization to build and manage joint pursuits.
• Engage in short-term consulting and advisory assignment with strategic Customers.
• Amplify ServiceNow offerings for BFSI Business Vertical within customer, ServiceNow and Industry ecosystem.

Qualifications:

• 10 years of overall IT experience of which 5 years in ServiceNow ecosystem and 2 years of experience in presales & solutions
• The ServiceNow experience should include.
• Strong Understanding of ServiceNow platform
• Green field, Re-platforming implementation
• Extensive experience with ServiceNow ITxM product ( ITSM, ITOM ITAM) and experience with at least one non-IT product (HRSD, CSM, IRM, SECOPS, FSO)
• Understanding of various Operating model for running ServiceNow in customer ecosystem including MSP/Direct, Centralized/Federated
• ServiceNow Certification and Accreditation
• Sound understanding of AI/Gen AI/Agentic AI architecture, solutions, applicable use cases.
• Experience working in Consulting & Advisory capacity for customer in ServiceNow space.
• Experience with ServiceNow competition (BMC, Pega, Archer, Salesforce, Workday etc.) and adjacent products 2
• Strong Understanding of SaaS platform offerings and, business model, alliance & channel
• Technologist at heart and quick learner
• Ability to work as Individual Contributor as well as leader, navigate through matrix environment and ambiguous situation and
• Self-starter, Team Player and motivated
• Well versed in working in onshore-offshore model and open to travel

Preferred Experience:

• Banking, Financial Services and/Insurance Background
• Strong experience with ServiceNow non-IT product portfolio
• Depth in ServiceNow CMDB, Discovery, AIOPS, ITAM, EA product portfolio
• ServiceNow consulting & advisory experience.
• Energetic with “Can Do” attitude.

356695

Job Type: Full-time

Pay: $109,497.00 - $197,750.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor's (Required)

Experience:

• IT: 10 years (Required)
• ServiceNow: 5 years (Required)
• Pre-sales: 2 years (Required)

Ability to Commute:

• Edison, NJ 08837 (Required)

Work Location: In person

Salary : $109,497 - $197,750