What are the responsibilities and job description for the Microsoft POS Support Specialist position at Tech Mahindra (Americas) Inc.?
Job Details
Job Title: Microsoft POS Support Specialist
Location- Wilmington Delaware
Remote- No
Qualifications:
- Bachelor s degree in information technology, Computer Science, or related field preferred.
- 4 to 6 years of experience in Microsoft POS support or related IT support roles.
- Proficiency in configuring and troubleshooting Microsoft POS systems.
- Experience with hardware peripherals such as printers, scanners, and card readers.
- Familiarity with retail operations, workflows, and associated technologies.
- Strong problem-solving skills and ability to work under pressure in a fast-paced environment.
- Excellent communication skills, both written and verbal, with the ability to train and assist end-users.
- Knowledge of ITIL best practices is a plus.
Preferred Skills:
- Experience working with large-scale retail clients or transportation industry companies.
- Knowledge of cloud-based POS solutions and payment processing.
- Strong understanding of POS security protocols and compliance standards.
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