What are the responsibilities and job description for the WMS Support Analyst position at Tech Mahindra (Americas) Inc.?
Job Details
About Us:
At Tech Mahindra (), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer experiences are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That s when truly connected experiences manifest.
Extraordinary is when experiences come together a continuous convergence of digital technologies, touchpoints, and most importantly people. It s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000 professionals working for 1000 Global Customers (including Fortune 500 companies) in 90 Countries. We re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
Role: WMS Support
Location: Louisville, KY (onsite)
Job description:
Experience in any technologies (Java , .net , Python etc..,) need to have knowledge in SQL. Ready to cross train in WMS.
Experience with SQL required.
Available shifts: We have Round Robbin for Shifts --- > 1st (6 AM to 2 PM) and 2nd shift ( 2 PM TO 11 PM) and General ( 9M to 5PM )
Key Responsibilities:
Troubleshooting and Problem Solving: Identify and resolve issues within the WMS, including system errors, and data discrepancies.
Data Accuracy: Maintain the integrity of WMS data, ensuring accurate inventory levels, order information, and other critical data.
User Support: Provide technical support to warehouse personnel on WMS usage, addressing questions, and resolving issues.
Collaboration: Work closely with operations, IT, and other departments to ensure seamless integration of WMS with other systems and processes.
Documentation: Maintain accurate documentation of WMS procedures, processes, and troubleshooting steps.
Skills and Qualifications:
Problem-Solving: Ability to identify, analyze, and resolve complex issues related to WMS and warehouse operations.
Analytical Skills: Ability to analyze data, identify trends, and develop solutions to improve warehouse operations.
Communication Skills: Excellent written and verbal communication skills to effectively communicate with internal and external stakeholders.
Technical Skills: Proficiency in computer usage and knowledge of relevant software and systems.
Organizational Skills: Strong organizational and time management skills to effectively manage multiple tasks and priorities.
Teamwork: Ability to work effectively both independently and as part of a team.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .
