What are the responsibilities and job description for the EUC Manager position at Tech Mahindra?
Job Role : EUC Manager
Location : Fort Worth, TX (Onsite)
Desired Skills & Experience
- Minimum Qualification – Bachelor’s Degree
- 10 years of overall IT-related experience required, with at least 5 years in managing Global Customers
- 5 years of managerial experience with at least a year of managing other managers
- 5 years of working in IT operations with SLAs, ticketing tools and ITIL methodology in a big, corporate environment required
- Expected to have an in-depth understanding of technology, best practices and real-life processes behind End User Computing (desktops and all related centralized solutions).
- Messaging/Systems (Server & storage side) / Network and Security Services understanding is desirable
- Prior understanding of remote infrastructure management and concepts around remote management of IT systems
- Experience in working with a mixed offshore / onsite model is required
- Demonstrated global cultural awareness is required
- Demonstrated matrix-management skills required
- Flexibility with respect of time – client deliverables must 100% be met with a Can do attitude
- Must be willing to travel extensively (as required, not more than 10%) to perform the required role
The pay range for this role is $100,000 - $110,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.”
Salary : $100,000 - $110,000
