What are the responsibilities and job description for the Salesforce Business Analyst position at Tech Mahindra?
Title : Salesforce Business Analyst
Location : Austin, TX (Onsite)
Job Description :
The candidate will be part of a cross-functional team, working closely with representatives from
development, data and change management to ensure project deliverables are created / submitted
based upon the agreed upon schedule and align with the project stakeholder expectations.
The Business Analyst must be prepared to :
- Develop and document business processes to illustrate current and future state
- Gathering stakeholder feedback, categorizing and prioritizing information
- Review and analyze user feedback to identify common themes, trends and recommend areas for
- improvement
- Stay connected with users, keeping them informed about the status of their submitted recommendations
- Convert user feedback into actionable user stories (within JIRA) that reflect the desirable business
- process
- Must have worked in prior Salesforce implementation and have required Salesforce skillset
- Be prepared to draft test cases that are user friendly and make sense
- Confirm system meets submitted requirements by actively participating in system testing activities
- Support end user testing activities by tracking progress and conducting any required follow ups
- Must be comfortable liaising between technical and business team members
Additional Requirements
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.”
