WMS Support

Role: WMS Support

Location: Louisville, KY (onsite)

Job description:

Troubleshooting, maintaining, and improving Warehouse Management System (WMS) processes to ensure efficient operations, accurate inventory, and smooth order fulfillment, often collaborating with operations and IT teams. Experience with SQL required. Can work in the 1st or 2nd shift.

Key Responsibilities:

Troubleshooting and Problem Solving: Identify and resolve issues within the WMS, including system errors, data discrepancies, and process bottlenecks.

Data Accuracy: Maintain the integrity of WMS data, ensuring accurate inventory levels, order information, and other critical data.

User Support: Provide technical support to warehouse personnel on WMS usage, addressing questions, and resolving issues.

Collaboration: Work closely with operations, IT, and other departments to ensure seamless integration of WMS with other systems and processes.

Documentation: Maintain accurate documentation of WMS procedures, processes, and troubleshooting steps.

Skills and Qualifications:

WMS Experience: Strong understanding of WMS principles and experience with warehouse management systems (e.g., Blue Yonder/Softeon/Manhattan). 4-6 years experience.

Problem-Solving: Ability to identify, analyze, and resolve complex issues related to WMS and warehouse operations.

Analytical Skills: Ability to analyze data, identify trends, and develop solutions to improve warehouse operations.

Communication Skills: Excellent written and verbal communication skills to effectively communicate with internal and external stakeholders.

Technical Skills: Proficiency in computer usage and knowledge of relevant software and systems.

Organizational Skills: Strong organizational and time management skills to effectively manage multiple tasks and priorities.

Teamwork: Ability to work effectively both independently and as part of a team.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $60,000 - $65,000