What are the responsibilities and job description for the FL-DOH-Patient Care Programs-Help Desk Specialist position at Tech Providers, Inc.?
Role : Patient Care Programs-Help Desk Specialist
Duration : 06 months contract
Location : Tallahassee, FL (Onsite)
JOB DESCRIPTION :
- Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
SKILLS NEEDED :
Three years of customer service experience.
Two years of clerical duties in data entry and troubleshooting.
Three years of Microsoft Office proficiency.
Professional office experience
Skill
Required / Desired
Amount
of Experience
Expertise Rating
Move
Ability to speak and understand English
Required
High School Diploma or Equivalent
Required
3 yrs customer service experience in a professional environment
Required
Years
2 yrs of clerical duties in data entry and troubleshooting
Required
Years
Proficient in Microsoft Office Suite
Required
Years
Help desk experience
Highly desired
