What are the responsibilities and job description for the IT Project Manager position at Tech Talent Link, Inc?
***We are unable to work with 3rd-party or corp-to-corp candidates for this position***
***Must be authorized to work in the US***
Overview:
Our client functions as the IT team for their customers. They will be hiring an IT Project Manager (level 1 or 2) with experience managing multiple complex projects simultaneously. This role will be developing and maintaining project plans that establish deadlines for each project milestone and deliverable and acting as a liaison between the team and our clients. This position reports directly to the Director of Coordination.
For the first 90 days, this position will work 100% onsite in Vancouver, WA (hybrid expectation after that).
How does this role add value in the first few months?
Take ownership of assigned projects and portfolios, operating and managing risk without direct oversight needed. Build trust with internal employees and clients.
Responsibilities:
- Manage projects assigned by the Director of Coordination to ensure overall adherence to scope, budget and schedule
- Typical project scope is 6 months to 1 year (IT infrastructure, Business Process automation, IT & Cybersecurity Security, BI Reporting)
- Own project documentation including statements of work, project plans, deliverables, training materials, etc.
- Plan and coordinate project schedules, goals and milestones and make project assignments
- Act as primary contact for project related communications and interactions with clients
- Act as a liaison between clients and staff
Secondary Responsibilities:
- Create technical documentation as needed
- Participate in analyzing and routing proactive and reactive client requests to the appropriate resources
- Understand and communicate user conceptual requirements and needs
- Mentor team members into future CS Leads
- Assist with implementation of new processes/procedures
Qualifications:
- 3 years of Project Management (IT infrastructure, Business Process automation, IT & Cybersecurity Security, BI Reporting)
- Experience managing 3 complex projects simultaneously
- Technical writing experience.
- Experience using SharePoint – PM repository, store documents,
- PMP required or willing to get it in the first 6 months.
Preferred:
- MSP or Consulting industry experience
- CSM, or PMI-PBA Certification
- Advanced Microsoft Office Suite experience
- Commitment to process improvement and learning
- Curiosity and initiative
- ConnectWise ticketing system
Salary : $92,000 - $111,000
