What are the responsibilities and job description for the Customer Service Representative position at Tech Tammina?
Full job description
We are searching for a detail-oriented and personable office assistant. Your main responsibility will be supporting our agents by helping walk-in customers, taking phone calls, checking emails, calling late payments, collecting information, answering questions and directing customer inquiries to the appropriate person. Job seekers should be organized professionals who bring positive, problem-solving energy to the office.
Responsibilities :
- Answer phone calls and respond to emails to help customers solve problems quickly and direct their inquiries to the right person
- Perform administrative duties, such as organizing paperwork, filing and distributing office mail, to ensure our office runs efficiently
- Call customers with late payments and process billing information
- Collect complete and accurate information from customers calling to get insurance quotes
- Adapt to the team needs and assist with other projects as needed
Qualifications :
Insurance experience helpful but not required.
Work Location : In-office in Kewanee, IL
Job Type : Full-time
