What are the responsibilities and job description for the Guidewire Claims Center Technical Lead position at Tech Tammina?
Role : Guidewire Claims Center Technical Lead
Locations : Boston, MA; Charlotte, NC; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Florham Park, NJ; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; NY; New York, NY; Purchase, NY; Topeka, KS
Duration : Long term
Rate : Market
ROLE SUMMARY AND RESPONSIBILITIES :
This role will be a hands-on senior Claims Center Technical Lead who has grown through the ranks with experience managing 10-20 integration and configuration engineers across project and maintenance portfolios with substantial experience in owning, running, and supporting Guidewire Claims Center platform and integrations around it.
RESPONSIBILITIES :
- Oversee Claims Center Development Teams with responsibility for designing, developing, and delivering new Commercial Insurance and Reinsurance products as well as supporting and maintaining a highly available and performing production environment
- Plan, control and oversee engineering staffing needs across project and maintenance portfolios
- Work with Project Management and Business Architecture / Analysis and Product teams to help manage scope, size, planning, development, implementation, and support for projects within the Claims portfolio
- Represent the Claims Technology teams to establish strong business relationships with key customers, IT groups and vendors
- Collaborate with Business Analysis, Product, Operations and Testing groups in testing Claims applications to business and IT defined quality metrics, and functional and non-functional KPIs.
- Manage, maintain, and support Claims Center platform and Claims services in line with SLAs within production and non-production environments
- Ensure that unit and functional tests are integrated into solutions and are part of CI / CD pipelines, with high level of code coverage
- Ensure that proper branching methodologies are implemented for flexibility and agility with delivery - supporting multiple development tracks
- Overall support of Claims Center eco-system, including integrations for Policy, Financial and CRM systems as well as integrations with bureaus, 3rd party vendors and other service providers
- Manage and maintain the technical / solution documentation including architecture diagrams, sequence diagrams, deployment diagrams and production runbooks
- Manage production applications to KPIs and troubleshoot any availability and performance issues at multiple layers of deployment, from hardware, operating environment, network, and application
- Manage, maintain, and govern engineering standards around security, secure-coding, logging, alerting, build, deployment, and integrations.
REQUIRED TECHNICAL QUALIFICATIONS (in order of level of need) :
EDUCATION REQUIREMENTS :
Bachelor or master's degree in Computer Science, Information Systems, or related field
