What are the responsibilities and job description for the Equipment & Telephony Installer with Security Clearance position at Tech USA?
Responsibilities include, but are not limited to :
- Interact with end customers on a daily basis and must have appropriate interpersonal skills.
- Work with on a team of telephony personnel to complete designs, see the designs completed on time and on budget.
- Understanding and following Critical Design Review documents and cable run lists to complete installation projects in a timely manner.
- Understanding both the current and future IP network architecture and standards.
- Performing high quality installation work in an efficient manner.
- Running and terminating cables to voice switch equipment.
- Installing and troubleshooting a variety of telephones at user locations
- Working with users to resolve issues with telephone service.
- Performing surveys as necessary to collect or validate information for the engineering or VSIT personnel.
- Mounting voice and network equipment in racks and running and connecting both power and service cabling as appropriate.
- Dressing cabling appropriately according to industry and Sponsor standards.
- Local travel may be required between customer buildings
- May have supervisory responsibilities Basic Qualifications :
- Minimum 10 years of experience with implementation of the following infrastructure networks : o Sponsor's classified LAN infrastructure (including scripting, configuration, cutover and troubleshooting) o Sponsor's unclassified LAN infrastructure (including scripting, configuration, cutover and troubleshooting)
- Minimum 10 years of experience installing and troubleshooting telephone instruments and media gateways on the Sponsors classified and unclassified networks.
- Some experience with implementation on the Sponsor's new unclassified network LAN infrastructure.
- Experience reading and understanding cable run lists.
- Experience in a variety of cabling areas including 110 type cross connections, RJ45 patch panels, wire wrap terminals, copper cable terminations, DSX Panel T-1 cabling, fiber terminations.
- Excellent knowledge of various cabling methodologies, industry standards and troubleshooting techniques.
- Ability to work with engineering personnel to assist them with any technical issues encountered.
- Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information.
- Self-motivated, organized, with excellent interpersonal, written, and verbal communication skills.
- Ability to embrace diverse technical disciplines and excellent customer service skills
- Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job
- Attention to detail, leadership, and collaborative and independent work process
- Demonstrated problem solving and technical skills to resolve critical IT issues.
- Must be a self-starter, work independently, and work with a clear and defined mission.
- Must demonstrate ability to thrive and succeed in a challenging environment.
- BA / BS and 9 years of experiences, or a combination of education and work experience equivalent to 13 years. Preferred Qualifications : VoIP Telephone Installation experience. Related work experience in a technical help desk position and IT hardware and cabling installation. IAT III certification. Experience with ServiceNow ITSM & ITOM. ITIL® v4 Foundation, or higher, certification.
