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Loss Mitigation Analyst | 21215
Contract : 1 Year
Remote | Prefer East Coast Candidates
No C2C Candidates
Top Skills :
- Knowledge of loss mitigation strategies, effective communication and analytical skills, strong self-starter, and quick learner)
Responsibilities :
Mitigates losses through accuracy and adherence with MI policies and procedures, internal controls and regulatory guidelines.Responsible for reviewing and decisioning workout files and providing Mortgage Insurer decision to Mortgage Servicers.Manages all aspects of customer service to include : Responding promptly to customer inquiries through various channels.Obtain and evaluate all relevant information to handle customer requests both internal and external and troubleshoot customer problems of varying degrees and complexity.Must have strong interpersonal, customer service and communication skills.Conduct loan level reviews to ensure Mortgage Servicer compliance with Enact servicing requirements. Handle multiple loan workout products on mortgage-insured loans as governed by departmental, legal and investor guidelines.Minimizes company loss from foreclosure using both retention and liquidation loss mitigation options Accurately underwrites the borrower financial information to determine eligibility under applicable guidelines.Addresses any Mortgage Servicer questions or issues. Handles escalated files appropriately by providing an articulate and complete responseDevelops a good understanding of the loss mitigation departments policies and proceduresDevelops a good understanding and working knowledge of various computer-based programs and common business softwareProvide department phone coverage and escalates calls to the appropriate team members as may be applicable Executes recovery processes.Reviews and prepares all accounts and prepares monthly report.Strong negotiation skills Familiarity with lending-related terminology and processes, especially related to mortgage delinquency.Maintain relationships with and provide appropriate recovery documents to third party collection vendors per Service Level Agreement (SLA).Administration of custom cost reduction processes.Requirements :
Minimum of one year of Loss Mitigation experience with an established mortgage insurer or mortgage banking organization.Education :
High school diploma (required) Proficient computer skillsTECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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