What are the responsibilities and job description for the Cloud Engineer position at Techgene Solutions?
Role: Cloud Engineer - Cloud Contact Center Engineer
Duration: 1 year with possible extension
location: Lansing, MI Hybrid
Top Skill & Years Of Experience Required
Duration: 1 year with possible extension
location: Lansing, MI Hybrid
Top Skill & Years Of Experience Required
- Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5 years of experience preferred]
- NICE CXOne Studio experience [3 years of experience preferred]
- Ability to program in one or more of the following software languages: C#, C , Java, JavaScript, Python [4 years of experience preferred]
- Ability to develop, maintain, and troubleshoot webservice API calls [5 years of experience preferred]