What are the responsibilities and job description for the IAM Admin position at Techgroup America Inc.?
Job Details
Position: IAM Admin
Location: Chicago IL, 2-3 days in office (TBD once I get call scheduled)
Duration: 6-12 Months
Start Date: ASAP
Interview Process/Times: TBD
Client Notes:
This role is more of an Admin/Operations role related to IAM, not an IAM engineer.
The ideal candidate will have about 3-5 years of experience, will be focused on IAM, might have a touch of engineering experience, but the day to day will be more Admin/Operations focused.
Job Description:
- Point of Contact for all IAM support inquiries and escalations
- Manage a ticket queue by prioritizing, assigning, and following up according to established SLO s
- Subject matter expert for all IAM policy, process, procedure, and technology
- Facilitate and ensure timely completion of the Bank s Quarterly Attestation process, and other required periodic processes
- Handle access provisioning and de-provisioning tasks as assigned, adhering to established deadlines
- Conduct tasks related to all layers of the account management lifecycle
- Create and manage Roles needed to support the onboarding of new applications by the Bank
- Assist with efforts to modernize and mature the Bank s access management program and practices
- Act as IAM liaison by building relationships and collaborating with key IAM stakeholders across the organization
- Conduct ongoing training and outreach sessions with IAM team members, end users, role owners, and stakeholders
- Identify and drive process improvements, self-service, and automation opportunities
- Collborate with the IAM Development and Project team to identify defects, bugs, or enhancements to the IAM platform
- Facilitate and coordinate UAT and validation activities for IAM and other related deployments and changes
- Create, update, and maintain documentation of IAM procedures and processes
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