What are the responsibilities and job description for the IT Applications Specialist position at TECHLINE INC?
The Applications Specialist is responsible for managing software installations, troubleshooting technical issues, optimizing system performance, and providing user support.
This job operates in a professional office environment.
Role and Responsibilities
- Electronic document storage and integration management
- Assist as a backup for patching duties across workstations, servers, and network devices
- Assist with user equipment deployments
- Assist with service desk incidents as needed
- Assist with managing email infrastructure
- Provide Active Directory management
- Assist with cloud user management
- Assist with Windows 11 review/rollout
- Travel to remote sites as needed, primarily day trips
- Manage electronic logbooks for fleet use
- Other duties as assigned by the Director of IT
Qualifications and Education Requirements
- Associates degree and a minimum of three years related work experience required
- Five or more years of relevant work experience preferred
- Certifications (CompTIA Network , CompTIA Security , etc.) preferred
- Exchange, Azure, and Office 365
Preferred Skills
- Possess a working knowledge of the ITIL framework
- Understand use of TCP/IP protocols and LAN/WAN configuration.
- Possess the ability to troubleshoot and resolve issues.
- Interact comfortable with end-users both virtually and on-site.
- Exhibit strong customer service skills.
- Possess strong written and verbal communication skills.
- Show a high degree of attention to detail.
- Demonstrate initiative to take on new projects and learn new skills.
Supervisory Responsibility
- This position has no supervisory responsibilities.
Employee Benefits Package include(s):
- Eligibility to participate in employer-sponsored plan(s) on the first day of the month following sixty (60) days of full time employment
- Eligible to enroll in Company Sponsored Medical, Dental, Vision, and Voluntary Life Insurance
- Automatic enrollment in the 100% employer paid Life and Long-Term Disability (LTD) Insurance
- Eligible to participate in Techline 401(k) retirement plan
- Free lunch daily
- Casual office dress code
- Paid holidays, leave options, and more!
This position is subject to a background check. Any job offer is contingent upon receipt of results of a satisfactory background check.
Equal Employment Opportunity Policy
Techline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Techline does not sponsor H-1B visas.
