What are the responsibilities and job description for the Information Technology Support Specialist position at TechMatrix Inc?
🌟 Exciting Career Opportunity: IT Support Specialist 🌟
Are you passionate about technology and eager to help others solve technical challenges? We’re looking for an IT Support Specialist to join our dynamic team and make a difference!
What You’ll Do:
💻 Image computers and set them up at desk locations.
🖥️ Provide user support for software or hardware-related issues.
🔧 Install software or test hardware remotely.
📊 Maintain detailed records of daily transactions, issues, and resolutions.
🔍 Troubleshoot and diagnose problems by reading technical manuals and consulting with users.
🤝 Help new hires with their computer setup and answer their tech questions.
What We’re Looking For:
🎓 Associate’s degree in a computer-related field or equivalent training.
🛠️ 0-2 years of IT support experience.
🗣️ Strong verbal and written communication skills.
🤔 Excellent problem-solving and customer service skills.
⏳ Ability to work independently and manage your time effectively.
💻 Familiarity with computer software like configuration management, operating systems, and internet directory services.
If you’re ready to take the next step in your IT career and help us provide stellar support, apply now or reach out for more details!
