Implementation Consultant

Job Summary
The Implementation Consultant is responsible for assessing, designing, and delivering learning solutions. This position is proficient in adult learning, instructional design, and learning technologies. This role is primarily focused on facilitator led training in addition to instructional design and delivery of training guides, webinars, screen demos, and video learning. In addition, the Implementation Consultant will assist with other software implementation activities including gathering customer requirements, assisting with developing design documentation, system configuration, testing and other project management activities.

The position is expected to collaborate with peers, partners and stakeholders, and to use independent judgment, problem solving, and analytical skills in identifying and assessing learning needs, and designing and delivering educational programs at the organizational level utilizing performance consulting skills and best practices in learning & development.

Responsibilities

• Knowledge and experience with learning solutions
• Consulting and relationship building skills
• Strong experience in instructional design and needs assessment
• Knowledge in principles of adult learning
• Ability to independently research issues and make effective recommendations using critical thinking skills
• Effective project management skills with superior ability to handle multiple tasks simultaneously while managing deadlines
• Effective analytical ability and sound judgment to assess complex needs and troubleshoot performance or process issues
• Strong and effective communicator, both verbally and in writing
• Strong orientation to customer service and demonstrated customer service skills
• Ability to work with diverse populations
• Track record demonstrating ability to function independently and as a team member, and consistently deliver quality outcomes
• Ability to maintain confidentiality of all information encountered

Required Skills and Experience:

• Proficiency in instructional design and adult learning principles.
• Strong project management skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both verbal and written.
• Demonstrated ability to work independently and as part of a team.
• Bachelor’s degree in business, engineering, IT, or architecture (Master’s degree preferred).
• Familiarity with software implementation processes is a plus.
• Results-oriented with exceptional attention to detail.
• Strong interpersonal skills and the ability to build relationships with diverse groups.

Job Type: Full-time

Pay: $75,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Commute:

• Alpharetta, GA 30009 (Required)

Ability to Relocate:

• Alpharetta, GA 30009: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Alpharetta, GA 30009

Salary : $75,000 - $150,000