What are the responsibilities and job description for the ServiceNow Developer position at TechnoGen Inc?
Hi I am Pruthvi M from TechnoGen Inc . we are collaborated with US based Clients and working for different positions from past many years and placed many of the consultants. I am currently looking for ServiceNow Developer for one of our clients. Below is the job description for your review Please let me know if you would be interested and please attach your updated resume at
Role : ServiceNow Developer
Location : Hybris 1 day a week in Columbia
Duration : Contract
Job Description : Responsibilities :
Work with both department and organizational stakeholders to research analyze and implement enterprisewide solutions / capabilities / enhancements to support the organizations business / mission goals and objectives.
Create maintain and enhance Incident Management Problem Management Service Request Management Change Management Service Catalog Knowledge Management SelfService Portals single sign on (SSO) capability as well as integrations and workflows supporting operational integrity and ease of use.
Maintain Forms Reports Views Workflows Groups and Roles including custom Roles when necessary
Coordinate application and platform upgrades including robust and complete test models
Troubleshoot and resolve problems; Orchestrate and automate tasks
Design and develop solutions that leverage ITSM modules such as HR ITSM Discovery CMDB Knowledge and ITOM using configuration and custom JavaScript
Coach and train coworkers and maintain working relationship to coordinate development and maintenance of the ITSM system
Lead discovery sessions and process definitions with stakeholders and developers
Develop Reports Dashboards and analytical reports supporting business objectives and summarization of activities and trend
Top 35 Technical Skills :
HS Diploma and 3 years of experience as a ServiceNow Administrator / Developer in an enterprise environment.
5 years of experience in IT Service Management Process Design and Administration (may include the 3 years of experience as a ServiceNow Administrator / Developer
3 years of RESTful or SOAP web services
3 years of experience with HTML and JavaScript
3 years of experience with the key technologies relevant to ServiceNow integration solutions including : ServiceNow APIs SSO SAML SSL Web Services LDAP
JDBC ODBC REST SCP FTPS
ServiceNow Certified Systems Administrator (CSA)
Preferred Qualifications :
Bachelors degree in information systems Business Administration or related field
ITIL Foundations Certification
Agile Training / Certification
ServiceNow Certified Implementation Specialist (CIS)
ServiceNow Certified Application Developer (CAD)
Asset Management Experience
ITBM Experience
Key Skills
CCTV,Computer Science,Corporate Marketing,E Learning,Arabic English Translation
Employment Type : Full Time
Vacancy : 1
