What are the responsibilities and job description for the Senior Slack Infrastructure Engineer position at Technologent?
The Opportunity: We are seeking a Senior Slack Infrastructure Engineer to manage and maintain our client's enterprise Slack environment. The ideal candidate will have a strong understanding of SaaS platforms, Slack architecture, and integrations, with the ability to troubleshoot issues, implement security features, and lead vendor management efforts. This role requires technical expertise, strong leadership skills, and a collaborative mindset to work with cross-functional teams.
- Role: Senior Slack Infrastructure Engineer
- Experience: 6-9 Years
- Location: Phoenix, AZ
- Duration: 12 Months Contract
Responsibilities:
- Maintain and support the infrastructure of Slack to ensure high availability, reliability, and scalability
- Understand Slack’s software, architecture, and authentication mechanisms
- Implement security features and manage authentication protocols within the Slack environment
- Manage integrations, add-ons, and plugins to extend Slack functionality
- Collaborate with internal teams to ensure Slack is optimized for business needs
- Identify and escalate vendor issues when necessary and hold vendors accountable
- Ask critical questions to clarify ambiguous information and drive to resolution
- Remain proactive in challenging assumptions and verifying technical accuracy
Required Skills:
- Strong experience with Slack administration and infrastructure management
- Excellent leadership and communication skills
- SaaS vendor management experience (especially Slack or similar platforms)
- Proven ability to learn new technologies quickly and apply them effectively
- Ability to troubleshoot infrastructure issues and work cross-functionally
- Strong judgment on when to escalate issues or push vendors for accountability
Preferred Qualifications:
- Experience with enterprise collaboration platforms and integrations
- Background supporting large-scale Slack implementations
Technologent is an Equal Opportunity Employer -- EEO/AA Employer/Vet/Disabled -- for reasonable accommodations, please contact us at hr@technologent.com
Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.
Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.
