District Technician - Technology (2024-2025)

Minimum Salary:  $43,646/Days:  226

Primary Purpose:

Perform technical support including, but not limited to, installing, troubleshooting, and repairing hardware and software applications, peripherals, and audiovisual equipment. Assisting with troubleshooting networking equipment, cyber, and security systems. Respond to work order requests by diagnosing and repairing audiovisual and computer hardware/software issues. Work closely with the campus personnel and other technical staff. Offer technical support on-site, via phone or email.

Qualifications:

Education/Certification:

High school diploma or GED

Clear and valid driver’s license

Google Level 1 (required)

Google Level 2 (preferred)

A Certified (required or to be achieved during the first year of employment)

Network (preferred)

Microsoft Certified Desktop Support Technician (preferred)

Special Knowledge/Skills:

Knowledge of computer hardware

Knowledge of software applications

Knowledge of audio and video equipment principles

Ability to install, maintain, and repair computing and peripheral equipment.

Understanding of networking, communications, and security/cybersecurity systems

Ability to update and maintain accurate inventory and documentation

Excellent customer service and communications skills

Understanding of Google Apps for Education

Understanding of Apple equipment

Experience:

Three years of work experience installing, maintaining, and repairing computing equipment in general, preferrably in a K-12 institution/environment

Major Responsibilities and Duties:

Installation

1. Install and upgrade computers and peripherals including printers.

2. Install and configure software.

3. Install audio/visual equipment including interactive televisions, projectors, and audio systems.

4. Relocate computer hardware, peripherals, and equipment.

5. Assist with installation of network peripherals and equipment.

6. Assist with cybersecurity and physical security systems.

7. Assist with the installation, maintenance, troubleshooting, and repair of communications systems.

Equipment Repair and Maintenance

8. Diagnose and repair equipment, including printers and personal computers.

9. Reconcile enterprise management systems to maintain accuracy including, but not limited to, locations, models, serial numbers, MAC addresses, etc.

10. Service equipment according to the established preventive maintenance schedule.

11. Maintain accurate updated records in the inventory/helpdesk system to keep track of equipment, parts, and materials.

12. Maintain accurate records in the helpdesk ticketing system in regards to equipment repairs, troubleshooting, and general time spent performing duties.

Safety

13. Operate tools and equipment according to prescribed safety procedures.

14. Follow established safety procedures and techniques to perform job duties, including lifting, climbing, and carrying.

15. Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.

Other

16. Respond to after-hours emergencies as needed.

17. Perform other duties as assigned.

Supervisory Responsibilities:

None.

Equipment Used:

Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals, including printers.

Working Conditions:

Mental Demands/Physical Demands/Environmental Factors:

Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent district wide travel. Occasional prolonged and irregular hours. Ability to lift at least 50 pounds. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Salary : $43,646