What are the responsibilities and job description for the Case Management Assistant position at TechOneIT?
- Rounds with Case Managers and Social Workers on units to provide updates and/or receive direction on assistance needed.
- Delivers the Medicare “Important Message” (IM) and informs patient or medical facility of their right to appeal their discharge.
- Proactively identifies, communicates and resolves barriers that impede a timely TOC plan; escalate unresolved barriers to Case Managers and Social Workers or leadership. * Actively participates in daily team huddles and CC department meetings.
- Contributes to team decision-making process in planning daily priorities, resolving barriers and conflicts with action plans and creative solutions.
- Collaborates with team members on interdependent tasks.
- Demonstrates initiative and flexibility in working with intra / interdisciplinary teams. * Actively shares knowledge and information with team members.
- Builds and maintains relationships that foster trust and confidence.COMMUNICATION. * Maintains accurate, current and legible documentation according to department standards.
- Enters CC note in the electronic medical record as needed to capture the status of referrals / communication for each patient * Captures patient / medical facility preference(s) and other key CC discussions and agreements in the electronic medical record
- Enters final post-discharge provider and assures closure of discharge cases in Allscripts
- Provides clerical support as needed including copying, faxing, scanning and data entry.
- Completes all forms required for department reportingCUSTOMER SERVICE. Demonstrates tact and respect for all customers.
- Actively builds positive relationships with all customer and partners.
- Uses effective communication skills to resolve issues in a timely, positive and productive manner.
- Willingly provides and accepts direct, constructive feedback to and from colleagues and leaders.
- Identifies and escalates quality and risk management concerns to CM leadership team.
- Complies with confidentiality policies, Health Insurance Portability and Accountability Act (HIPPA) regulations, and department standards when transmitting patient information to agencies or vendors as needed for patient placement and referral.
Job Type: Contract
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Epic: 5 years (Required)
- Data entry: 4 years (Required)
Location:
- Walton, OR 97490 (Required)
Work Location: Remote
Salary : $16 - $19
