What are the responsibilities and job description for the Senior Account Executive position at TechSee?
About Us :
TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee’s multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC.
We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally.
Join us in shaping the future of AI-driven technology!
The Opportunity :
The Senior Account Executive at TechSee is a pivotal role in the expansion of our North American Sales Team.
This position requires strategic efforts to acquire new business within assigned target sectors, focusing on exceeding revenue quotas through new logo sales across our portfolio of CX, AI, and Digital products. As a Senior Account Executive, you will leverage your knowledge and aptitude to understand customer needs, enhance their experience, and articulate innovative digital solutions.
Success in this role involves driving new revenue through self-prospecting, business development, and collaboration with internal teams and third parties.
Key Responsibilities :
Drive revenue through the establishment of new relationships and cross-selling TechSee's portfolio. Engage customers in strategic discussions, communicating how TechSee adds value and transforms customer relationships.
Negotiate commercial terms with sophisticated buyers.
Collaborate with client stakeholders, internal departments, and third parties.
Build and maintain relationships with potential and current customers and sales partners.
Regularly close deals and exceed sales goals.
Assist and support sales partners in their efforts.
Maintain product knowledge through continuous sales training.
Attend industry events.
Stay informed about Video Engagement, Digital Self-Service, and AI competitors.
Serve as a trusted advisor to customers by understanding their processes, requirements, and challenges.
Qualification :
7 years of experience selling SaaS products / solutions to Fortune 2000 companies.
Proven track record of carrying a quota as an individual contributor.
Strong consultative sales abilities and the ability to work effectively in a matrix environment.
Familiarity with MEDDPICC sales methodology.
Demonstrated ability to drive the sales process from prospecting to closing.
Measurable track record in new business development.
Ability to communicate effectively at senior levels within customer organizations.
In-depth understanding of client business drivers, strategy, and buying cycles.
Experience in the Contact Center and / or Customer Experience (CX) markets.
Track record of selling ML / AI solutions is a strong plus.
Experience in sales management and sales training, with knowledge of structured methodologies.
Self-starter with a strong desire to drive success.
Bachelor's degree required advanced degree (e.g., MBA) is an advantage.
Why work with us?
At TechSee, we foster a dynamic and inclusive work environment, offering hybrid work options that support work-life balance. We are deeply committed to career growth, community involvement, and employee recognition, all within a creative and innovative workspace.
Join us in reshaping the future of Digital Customer Experience while enjoying a range of perks that contribute to a positive and rewarding workplace culture.
TechSee is an equal opportunity employer, welcoming applicants from all backgrounds.
If you are passionate about revolutionizing the customer service landscape and thrive in a fast-paced, collaborative, and high-growth startup environment, we’d love to hear from you.
To apply, please submit your resume and a cover letter detailing your relevant experience and how it aligns with our requirements.
