What are the responsibilities and job description for the Vice President Sales, North America position at TechSee?
About Us :
TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee’s multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC.
We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally.
Join us in shaping the future of AI-driven technology!
The Opportunity :
We are looking for a dynamic and results-driven Vice President of Sales to lead our North American sales efforts. This is a key leadership role for a hands-on sales executive with a proven track record in Enterprise SaaS. The ideal candidate thrives in both startup and corporate environments, excels at building strategic partnerships, and has deep industry expertise in Telecommunications, Home Security, and Consumer Electronics.
Key Responsibilities :
Sales Leadership : Set the strategic vision for regional sales, drive execution, and lead the team to exceed revenue targets.
Enterprise Sales : Engage directly with enterprise customers, particularly in the Telco industry, with a focus on call centers and self-service departments.
Partnership Growth : Leverage and expand relationships with key partners such as Salesforce and Accenture to drive indirect sales.
Market Expansion : Identify and develop new business opportunities in Customer Experience (CX), Contact Centers, and Field Service Management (FSM) markets.
C-Level Engagement : Build strong relationships with C-level executives, positioning our solutions through a value-based sales approach.
Team Development : Recruit, mentor, and scale a high-performing sales team to drive business growth.
Cross-Functional Collaboration : Work closely with marketing, product, and customer success teams to align sales initiatives with company objectives.
Qualifications :
10-15 years of experience in Enterprise SaaS sales, with a mix of startup and large enterprise experience.
Strong background in working with partners like Salesforce and Accenture to drive sales.
Extensive network and proven sales success within Telecommunications, Home Security, and Consumer Electronics industries.
Deep knowledge of Customer Experience, Customer Service, and Field Service Management markets.
Hands-on sales leader with a track record of managing and scaling high-performing teams.
Exceptional ability to engage with and sell to C-level executives.
Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.
Preferred location : MA, NJ, or NY.
This is an exciting opportunity for a sales leader who is ready to drive growth, build strategic partnerships, and lead a world-class team in a fast-growing organization.
Why Work With Us?
TechSee offers a competitive compensation package, including a base salary and performance bonuses. Our benefits include comprehensive healthcare coverage, retirement plans, flexible work arrangements, and professional development opportunities.
We foster a dynamic and inclusive workplace with hybrid work options, prioritizing career growth, community engagement, and employee recognition within an innovative environment.
Join us in redefining Digital Customer Experience while enjoying a supportive and rewarding culture.
TechSee is an equal opportunity employer, welcoming applicants from all backgrounds.
If you're passionate about transforming customer service and thrive in a high-growth, collaborative startup environment, we’d love to hear from you.
