What are the responsibilities and job description for the Applications Engineer I position at Techstaff?
Summary :
The Applications Engineer I assists the Sales team with technical expertise throughout the sales process. They define equipment configurations and specifications together with customers and internal resources based on process requirements. They provide strategic guidance to the product development teams within the organization on future product development.
Essential Duties and Responsibilities :
To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required :
- Presents technology to prospective customers during visits, phone conversations and online meetings.
- Seeks to understand customer requirements (process capability, performance, cost of ownership, etc.) as thoroughly as possible.
- Develops equipment configurations with the customer and the sales management team.
- Validates technical equipment performance specifications (acceptance criteria) with customers.
- Analyzes the scope of work for process demonstrations and contract services.
- Conducts equipment and process demonstrations with process engineer.
- Attends trade shows and technical conferences.
- Creates technical reports and authors technical papers.
- Researches, collects, and reports information on the ability and capacity of company products and competing equipment.
- Provides technical application support to customers (remotely and onsite), sales and service staff.
- Aids in the design and development of equipment and systems, and redesign of existing systems to fulfill the needs of customers.
- Responsibilities also include providing equipment functionality and capability reports to the Sales team and acting as technical liaison to the Sales team.
- Develop understanding of product line.
- Must be able to travel domestically and internationally overnight, as needed, up to 50% of the time. Must possess a valid passport.
- This position requires the use of hired vehicles on company business. Individuals must be physically capable of operating vehicles safely, possess a valid driver's license and have acceptable driving privileges.
- Other duties, as assigned.
Additional Duties and Responsibilities :
Job Requirements
Qualifications / Education / Skills and Experience :
Physical Demands :
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.