What are the responsibilities and job description for the Web Support Lead position at TechSur Solutions?
Job Title: Web Support Lead
Location: Sterling, Virginia
Salary: DOE full benefits
Clearance: Active Public Trust (or ability to obtain)
Company Overview:
TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers, improving quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and data analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs.
Job Overview
The Web Support Lead is responsible for the management and coordination of Web Support activities
Job Responsibilities
• Diagnosing user agent detection issues.
• Submitting patches that fix issues in open-source web frameworks.
• Creating tools to assist in understanding compatibility issues.
• Thinking critically about the best way to push the web forward.
• Becoming proficient with GAO’s current code base, multiple languages (JS, Python, C ), and development tools, as well as leading GAO in adopting new technologies.
• Proposing, designing, and implementing industry-leading solutions for implementing browser-based solutions across a broad array of devices.
• Participating in and contributing to the planning process for new features and projects.
• Working with expert user interface (UI) designers and product managers to understand and refine the scope of incoming projects, and to ensure deliverables meet an unreasonably high-quality bar.
• Assisting in Agile and SAFe management.
• Working with the engineering team to understand and respond to their needs.
• Defining test strategies, comprehensive understanding of system use cases.
• Developing test plans/roadmaps in line with SAFe methodologies.
• Implementing security changes in-line with approved baselines and NIST Special Publications and other benchmarks.
Required Skills/Work Experience
• 5 years’ experience in web systems environments which includes web application installations, upgrades, and deployment of servers/ systems that support/ host web applications.
• Analyze and study complex system requirements.
• Design software tools and subsystems to support software reuse and domain analyses and manages their implementation.
• Manage software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools.
• Estimate software development costs and schedule.
• Review existing programs and assist in making refinements, reducing operating time, and improving current techniques.
• Supervise software configuration management.
• Strong knowledge of web technologies (HTML, CSS, JavaScript, PHP, Python, or similar).
• Experience with CMS platforms like WordPress, Drupal, or Joomla.
• Understanding of web hosting, DNS, and server management.
• Familiarity with databases (MySQL, PostgreSQL, or MongoDB).
• Proficiency in troubleshooting front-end and back-end issues.
Education
• Bachelor’s degree in computer science, information science, or related field
