What are the responsibilities and job description for the System Administrator position at Techtriad Team - T3?
Job Details
The Systems Administrator will be primarily responsible with the deployment and administration of endpoint systems and tools to support studio operations. You'll work closely with our internal game studios and publishing staff in supporting new services and tackling issues as they arise. This is an opportunity to enhance your career in a critical role supporting what is one of the largest and most successful game publishers.
- Serve as primary IT support, coordinating with existing IT staff to diagnose and resolve hardware/software issues on PC workstations, Macs, and Dell servers
- Day-to-day administration of Tools, Applications and Windows server environment such as AD, DNS, DHCP, related applications
- Troubleshoot and resolve network connectivity issues (including VPN support)
- Build and deploy computer workstations and associate software packages
- Use imaging and deployment tools such as SCCM to ensure workstations and applications are deployed in a standardized manner
- Develop and maintain procedural and user resolution documentation
- Ability to work calmly in high-stress situations and lead multiple ongoing projects
- Assist with hardware inventories to organize, label, and provide asset tracking for various computer and A/V hardware
Qualifications
- Experience with complex, multi-functional project work, tracking and maintaining progress with systems such as JIRA, ServiceNow, etc.
- Familiarity with current game development consoles, development processes and terminology are a plus
- Possess a thorough understanding of the Windows and macOS operating systems, Active Directory & Office 365 in an enterprise environment
- Knowledge of server and PC workstation hardware, software and security essentials
- Understanding of video conferencing equipment and usage
- 5 years work experience in desktop support and/or IT department supporting end-users
- MCSE certification or equivalent experience
- Excellent organization, problem-solving, and communications skills written and verbal
- Ability to quickly adapt to new and changing technologies
- Dedicated, collaborative professional with experience in a L1 support and L2 issue escalations
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
