What are the responsibilities and job description for the IT Administrator position at TechWish?
Scope of work : The role requires an in-depth knowledge of the administration, maintenance, and automation within the Atlassian suite : Jira, Jira Service Management, Jira Assets, Confluence, Bitbucket
Main required skills :
Atlassian administration (Jira, JSM, Confluence) - both for Data Center and Cloud
Groovy scripting to automate service requests & business flows
Bitbucket source code management and administration
Redhat / Linux administration
Basic understanding of running and troubleshooting applications within containers
Basic Governance, Risk, and Control experience is a plug
Job Duties :
- Design, implement, and maintain business services and flows in the Atlassian Suite. This includes :
- Creating and maintaining workflows
- Benefits and limitations of Proforma form fields
- Custom field configurations and impacts
- Setup and troubleshoot automation rules, jobs, listeners, endpoints, etc.
- Provide support to customer teams through Jira requests, document and understand requirements, seek clarification, and follow through with agreed outcomes
- Automate, enhance, and troubleshoot services using Groovy (Scriptrunner application plugin)
- Experience with migration of an on-prem instance to the SaaS cloud offering is a plus
Skills :
Bitbucket Data Center & Cloud Professional (4-5) (5,00 years)
Confluence Data Center & Cloud Professional (4-5) (5,00 years)
Groovy scripting Professional (4-5) (5,00 years)
Jira Data Center & Cloud Professional (4-5) (5,00 years)
Jira Service Management (JSM) Data Center & Cloud Professional (4-5) (5,00 years )
RHEL Administration Junior (1-3) (2,00 years )
