What are the responsibilities and job description for the Program Manager position at TechWish?
Job Title: Program Manager
Location: Bellevue, WA (Hybrid)
Duration: Long Term
Position Overview
We are seeking a highly motivated and detail-oriented individual to join our Strategic Transformation team within the Supply Chain division. The program manager will play a crucial role in supporting strategic initiatives aimed at enhancing the efficiency, effectiveness, and overall performance of our supply chain operations. This position requires a strong analytical mindset, excellent communication skills, and the ability to work collaboratively across various departments. Based in Bellevue ,WA.
Key Responsibilities
• Process Improvement: Assist in the development and implementation of process improvement initiatives aimed at optimizing supply chain operations. Conduct root cause analysis and recommend corrective actions.
• Project Support: Provide analytical support for strategic transformation projects, including project planning, execution, and monitoring. Collaborate with cross-functional teams to ensure project objectives are met.
• Performance Metrics: Track and analyze key performance indicators (KPIs) to measure the effectiveness of supply chain strategies. Generate insights and provide recommendations for continuous improvement.
• Stakeholder Engagement: Communicate effectively with internal and external stakeholders to gather information, share findings, and facilitate decision-making processes.
• Data Analysis and Reporting: Collect, analyze, and interpret supply chain data to identify trends, patterns, and opportunities for improvement. Prepare comprehensive reports and presentations for senior management.
Skillset Matrix
-Technology Requirements
ERP (SAP ECC, Oracle), Supply chain planning systems (ex. O9)
Project management, Excel
-What does a typical day look like? (daily tasks)
Typical day will vary depending on program phase and in-flight activities
Supporting key business activities (testing/requirements, go-live planning)
Cross functionality collaboration through attending and hosting various meetings/standups
-Preferred background/prior work experience?
Supply chain background (Telecom a bonus)
Program management experience on large/complex transformational initiatives
-Priority soft skills
Problem solving – ability to think quickly and adaptably to mitigate/solve problems or issues
Communication – clear concise communication with both internal and external teams
Qualifications
• Bachelor's degree in Supply Chain Management, Business Administration, or a related field. A master's degree is a plus.
• 2-4 years of experience in supply chain analysis, strategic planning, or a related role.
• Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, and data visualization software.
• Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences.
• Detail-oriented with strong problem-solving and critical-thinking abilities.
• Proven ability to work effectively in a fast-paced, dynamic environment with multiple priorities.
• Knowledge of supply chain management principles and practices.
Preferred Skills
• Experience with supply chain management software and enterprise resource planning (ERP) systems.
• Project management experience or certification (e.g., PMP, Six Sigma).
• Familiarity with lean manufacturing principles and continuous improvement methodologies.
• Strong interpersonal skills and the ability to build relationships with stakeholders at all levels.
• Adaptability and resilience in the face of change and uncertainty.
