What are the responsibilities and job description for the Computer Service Representative I & II (OSSE) - A position at Tecknomic?

Tecknomic is looking to hire personnel, on an as-needed basis, for upcoming projects with the Office of the State Superintendent of Education (OSSE) in the upcoming months. This will be a full-time, temporary, onsite (in Washington, DC) position with Tecknomic.

Please note that candidates will need to provide proof of Covid-19 vaccination if offered the role.

Deadline to submit your application : September 20th, 2024

Please see below for the general requirements of the role :

Computer Service Representative I

This position receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet.

Computer Service Representative II

This position is responsible for performing duties detailed in CSR I job description. In addition, CSR II is responsible for responding to escalated and more complex inquiries on a broader scope of topics. Tasks may require simple adaptation and interpretation of provided reference materials.

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What are the responsibilities and job description for the Computer Service Representative I & II (OSSE) - A position at Tecknomic?

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