What are the responsibilities and job description for the Service Sales Representative position at Tecta & Schwickerts?
Description
Celebrating 25 Years of Excellence, Tecta America South Florida, a commercial roofing contractor, provides a full range of quality roofing services, including commercial and industrial roofing, re-roofs, leak repairs, preventive maintenance, inspections and 24 / 7 service. Tecta America has been ranked the #1 Roofing Contractor three years in a row! We are currently looking for a Service Sales Representative to join the Miami Office.
Service Sales Representative
Position Objective
The Service Sales Representative is responsible for business development of our Service Department Business including our preventive maintenance service contract products. You will sell to new and existing clients and schedule sales appointments via self-generated leads. In your role, you will work in a business-to-business setting in which you will cover an assigned territory and build a portfolio of accounts via prospecting and referrals. Due to the nature of the services we offer, you will very rarely make one-call closes.
Job Functions
- Visits customers’ or potential customers’ facilities to help determine overall roof service needs on a long-term basis and assists to design programs to meet those needs
- Conducts roof top inspections of existing systems and secures opportunities to quote on customer requirements. Prepares full estimate including pictures, drawings and other description
- Prepares professional quote for roof services and presents full scope of quotation to customers
- Maintain current information about customers, facilities, operations and personnel on customer contact management system
- Assists in the collection of outstanding receivables and identifies potential problems that may delay the payment of open invoices
- Provides sales and lost business reports
- Follow up on direct mail campaigns
- Present clients with the most appropriate solutions
- Assemble proposals and reports for clients
- Submit all contacts and documentation in a timely manner
- Follow up with clients on a periodic basis to ensure that their expectations are being met and to get referrals
- Work with Service Coordinator to understand where / how to generate additional leads and referrals
- Coordinate with the Service Department Manager to develop sales strategies and, when necessary, to close deals
- Manage the service projects won through your efforts
- Perform other related tasks as may be assigned
- Prospect via cold calls, emails, door-to-door calls, networking and referrals
Knowledge, Skills & Experience (Essential)
Knowledge, Skills & Experience (Desirable)
Key Competencies
Working Conditions
Physical surroundings : Office environment with typical office machines and exposure to noise and temperature as well as exposure to typical hazards of jobsite, including ladders, construction materials, etc.
Physical Effort : Extensive sitting. Repetitive keying, typing, climbing ladders. MUST be able to climb up to and walk roof systems to evaluate needs.
Domestic Travel : Local and possibility of travel to corporate office for training (Rosemont, IL).
Extensive Hours : Not subject to overtime.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts or working conditions. Tecta America reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the business. Tecta America is an Equal Opportunity Employer.
Service Sales Representative
